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Security & Privacy

The Urbanwood Approach to Security

Urbanwood is a PCI agreeable organization and utilizations the most elevated security norms to guarantee its customers secure online exchanges. Being the data regulator Urbanwood is mindful to secure your data and resolved to rehearse progressed firewall innovation for the order cycle.

Regarding Your Privacy

Urbanwood is resolved to regard your privacy. In this manner, we set the most noteworthy moral guidelines to ensure your touchy information. This privacy policy portrays the sort of information we gather, why we will gather it, and with whom we will share it.

We esteem the trust you have placed in us, if you don't mind read the archive with respect to our privacy policy. In the event that you have any inquiries about our privacy policy, kindly contact our Customer Support.

Type of information we gather

We may gather your contact subtleties, for example, your name, email address, telephone number, postal location, and conveyance address (if extraordinary).

We may require your financial subtleties, for example, credit card number, cardholder name, termination date, and CVV, or different subtleties fundamental for Internet banking.

To improve the shopping experience, we may look for order subtleties of your past buys, including exchanges and valuing subtleties.

We may likewise gather your segment information (sex, age, pay) to direct discretionary online reviews to assess our services.

We will gather your meeting and sign-in information, which incorporate your IP address, working framework, program type, program language, date, and season of solicitation

We will likewise gather sign-in information for outsider records shared on our website, for example, Facebook, Twitter, Pinterest, and so on

We will request email communication by any user, for item request, order, and exchange subtleties, for any complaints and disputes, and so on

How we use or offer it?

We direct the business in a moral way, henceforth we gather the individual information of our users or customer just to provide best products and services at We don't sell exchange, offer, or move your information to any outsiders.

Our offshoots and accomplices that are engaged with purchasing and conveying measure will utilize your information. If there should be an occurrence of consolidation or acquisitions, different business substances may utilize your information.

An accumulated type of information might be utilized to comprehend the shopper conduct with the goal that we can improve the shopping experience. Our business and advertising exercises may likewise utilize the demographical profiles of our users.

To enlighten you regarding bargains, offers, new dispatches, shipment status, informational, and limited-time content, we will utilize your contact information. There is a quit elective for such services.

Our cookie policy is utilized to redo your experience; we may utilize the information put away in your program to let you see the as of late saw things, your list of things to get, truck highlights, and so forth

To comprehend the buyer's conduct, purchasing inclinations, and to break down how user association is being sent, we will utilize the traffic stream and meeting login information.

User commitment and time spent by every user on our site got to with the assistance of your IP address and traffic source information. We may utilize it to quantify the presentation.

User information might be needed if there should arise an occurrence of legal disputes, administrative or legal necessities, investigate issues, gather charges owed, identify or ensure against mistakes, forestall maltreatment of our services, forestall infringement of privileges of outsiders, implement our terms and conditions.

Cookie Policy

For an upgraded shopping experience, Urbanwood utilizes cookies to store your browsing information. Cookies don't spare your PII (personally identifiable information), however, you can change the cookie settings according to your inclinations. By utilizing the website, we accept that your assent with the cookie policy.

User Consent

At the point when you access the website or fill in your subtleties to purchase the products or services offered on the website, Urbanwood will acknowledge it as your assent with the privacy policy. For users who are not happy with the statement and conditions to share their personally identifiable information, it is mentioned to prematurely end the utilization of the website. We additionally give a quiet choice to our enlisted users to withdraw all the unnecessary emails and communication from us and our accomplices.

More Information

In the event that you have any inquiry with respect to our privacy rehearses, don't hesitate to contact our Customer Support

Payment Policy

While utilizing any of the payment method(s) depicted on the website for any of your buys, Urbanwood will neither be mindful nor accept any risk, at all, in regard of any misfortune or harm emerging legitimately or by implication to You because of the accompanying reasons:

Which types of payment are worthy?

Urbanwood engages all types of electronic payment means and services, for example, Credit/Debit cards, EMIs, and outsider payment services, and so forth

All payments made against the buys/services by you on the Website will mandatorily be in the Indian National Rupees adequate in the Republic of India. The Website won't encourage transaction(s) in some other types of cash for any type of buys made on the Website.

You comprehend, acknowledge, and concur that Urbanwood's Payment Facility is neither a banking nor money related assistance, yet is just a facilitator giving an electronic and mechanized online payment office utilizing the currently authorized banking foundation and Electronic Card payment gateway organizations. Through these offices, Urbanwood is neither going about as a trustee nor acting in a guardian limit regarding the Transactions or the Transaction Price.

As a Customer, you get that, after starting a Transaction, You are going into a legally official and enforceable agreement with Urbanwood or its associated sellers to buy the product(s) or service(s) from Urbanwood utilizing our Payment Facility, and You will pay the Transaction Price through Your Issuing Bank to Urbanwood through the Payment Facility.

Is there any type of extra or concealed charge?

No, there is no concealed charge on buys made by you at Urbanwood. We likewise don't charge any Shipping or Handling expense. Nonetheless, on all markdown coupons, a handling expense of 2.5% is applicable on the all-out cost of your buy. This charge incorporates government charges which are applicable on the coupon rebate, and are paid by us.

How are my electronic payments handled?

All legitimate Credit/Debit Cash cards and other payment instruments are handled utilizing a Credit Card payment gateway or appropriate payment framework foundation, and a similar will likewise be governed by the terms and conditions consented to between the Buyer and the separate Issuing Bank and payment instrument giving organization. Urbanwood doesn't, in any capacity, store the information of your Credit/Debit cards.

All online Bank Transfers from Valid Bank Accounts are prepared to utilize the gateway gave by the individual Issuing Bank which supports the Payment Facility to offer these types of assistance to the Users. All such Online Bank Transfers on Payment Facility are additionally governed by the terms and conditions consented to among Buyer and the individual Issuing Bank.

Quality You Can Depend On

Creating an interior that reflects your style and energy

- Free Shipping

UrbanWood is an online shopping destination that features the furniture of your dreams and reflects your personality with free home delivery.

- Warranty Coverage

Urbanwood offers a complete 12-month warranty covering any manufacturing defects you encounter.

- Easy Returns

Our return policy has always been simple and easy. For any questions or difficulties with this, get in touch with our staff.

- Dedicated Customer Care

The dedicated customer service team is here to assist you in every manner possible. Call us with any questions or issues with your home and workplace furnishings.

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