Hugo Low Floor Bed ( King Size, Walnut Finish )

Use soft cotton cloth to wipe off the dirt from the Low Floor Bed. Don’t use excess water for cleaning; instead use moistened cloth to clean the dirt.

Don’t use chemicals with the furniture as it may damage the natural finish and durability of the wood. Also, don’t use polyurethane paints on the furniture.

Any kind of scratch, burn, residue and other surface damages can be cleared with fine-grit sandpaper. Use mineral oil after sanding with the sandpaper.

Our help and delivery groups will be in contact with you for a problem-free delivery.

Free delivery is just relevant for the primary endeavor to deliver at your transportation address. In the event that a client misses this delivery, an additional meeting charge will be appropriate for the subsequent endeavor.

Without an assistance lift, our delivery accomplice will just make a delivery to the ground floor of your loft. Additional charges material per floor on delivery to the client's floor (on demand) in such cases.

Additional charges were relevant for the end of the week or time-explicit delivery.

Your product(s) will be held for 10 days at the closest delivery center in the event that you've neglected to get the delivery. After this, Urbanwood will be allowed to charge or drop the request.

Contingent upon the delivery condition, your item could conceivably require installation help upon delivery.

In the event that The Delivery Condition Is:

Pre-assembled – no installation is required. The item comes completely assembled and prepared to utilize.

Wrecked – master help is needed, for which Urbanwood will give woodworkers to complete appropriate installation and assembly.

Essential assembly/DIY – the item requires insignificant installation/assembly, which can be completed by the client utilizing basic devices and assembly guidelines gave. No master help required.

Delivery of the product will only be provided till the ground floor.

1. 1. This item accompanies a 1-year warranty covering all termite issues, and wood borer issues alongwith manufacturing defects.
2. 2. For products with upholstery, the warranty applies to the casing or frames, if any

This warranty does not cover the following conditions

3. 1. Regular wear and tear that occurs with extended-term usage
4. 2. Damage caused due to false/inapprprtae installation done by customer
5. 3. Minor cuts, scratches, or damages due to improper/ wrong cleaning methods or effects/mishaps
6. 4. Cracks occurred due to the displacement of the item
7. 5. Fading caused due to direct exposure to sunlight on the product
8. 6. Decaying of wood due to continuous exposure to water
9. 7. Upholstery textures, for example, seat covers have no warranty
10. 8. Damage caused due to non-standard dry-cleaning strategies or using harsh chemicals on the product
11. In the case of differences in floor and surface levels, an imbalance of up to 5 mm is often accepted according to commercial standards. There is no guarantee covering this.

For any inquiries or explanations identifying with the item, don't hesitate to contact our Customer Support.

Accessories appeared in the photo are intended for portrayal purposes just, and are not part of the real item.

Furniture products having perplexing and hand-painted subtleties have been carefully made by talented specialists, following on the strides of a few ages of achieved craftsmen. Each bit of such Furniture is, in this manner, novel, and there is a chance of slight contrasts between the image and the genuine item.

If you don't mind check the components of your entrance/door to your reason before purchasing, so that there is no issue in getting the item inside at the time of delivery. In such a circumstance, we won't have the option to acknowledge return or cancellation demands. Certain things require no get together and can be utilized with no guarantees. For this, kindly check the thing subtleties. Any place we help with gathering, the craftsman visits will be booked.

On Delivery: Our support and delivery group will be in a joint effort with you for a problem-free establishment measure.

Free delivery is just pertinent for the absolute first endeavor on a visit to your boat to address. In the event of a missed delivery, (from a customer)/an extra visiting charge would be relevant for later establishment. Our delivery accomplice will just deliver the item to the ground floor without an assistance lift in your condo. (on the off chance that relevant)

Extra charges appropriate for the end of the week or explicit time deliveries. When the request has reached your closest delivery place and you neglect to get the products, we would hold the products for 10 days, after this timeline, Urbanwood will be free to charge or drop the request.

Urbanwood's conveyance game plans to your home have been intended to guarantee a zero-harm and bother free insight. Kindly reach us promptly on the off chance that: You got a harmed or deficient item, acquire it the notification of conveyance staff quickly at the hour of conveyance and report a grievance at client care. Harm and imperfection will be evaluated in 72 hours', and an answer will be given. In the event that in the assessment of Urbanwood, the item is broken, it might be returned/supplanted, or some other remedial measure might be taken, as regarded fitting by Urbanwood, to address the issue.

Any missing parts needed in the gathering of the item ought to be promptly informed to the Customer Support group, with the goal that they can be organized to be conveyed to you at the earliest opportunity.

• How would I check stock availability?

  Essentially login to your enlisted record to check stock availability for every single recorded product. Everything will express the amount as either "In Stock", "Out of Stock". Pre-order things will be recorded in that capacity, with the following shipment date noticeable underneath the buy button.

• On the off chance that a thing I require is out of stock, what would I be able to do to make sure about the thing?

  In the event that a thing is named as "Out of stock" this implies our purchasing group has not confirmed the date of the following shipment. In the event that the thing has a pre-order date recorded, you can essentially handle an online order to make sure about the stock. Kindly note, when buying the product online you will be charged in full for the thing. On the off chance that you'd want to just compensation a store on your pre-order if it's not too much trouble get in touch with us and we can physically receipt you for a store.

• How would I get a statement?

  Pricing will be accessible after signing into your enrolled record and delivery cites are determined whenever things are added to your truck.

• I am prepared to make a buy; how might I submit my request?

  When your last choices have been added to your truck, if you don't mind continue straightforwardly to the checkout. You will be needed to enter your favored technique for payment and once confirmed, your order will be consequently positioned through the site. Whenever required, our group will be in contact with you. If you don't mind guarantee to leave any order notes or extra data if necessary.

• I've put in a request online, what happens now?

  In the event that there are no further directions required, our group will arrange dispatch and instruct you regarding the following or transporter data.

  On the off chance that we require additional data, one of our colleagues will be in contact with you by means of email to examine your order.

• Consider the possibility that I have to cancel my order.

  On the off chance that you are needed to cancel your order if you don't mind email through your cancellation demand as quickly as time permits. Our group will at that point change this for you. On the off chance that the order has been paid for, our records group will give you a credit note.

• Do your products come flat packed, or would they say they are completely assembled?

  Each posting will indicate whether a thing is completely assembled, requires getting together, or is flat packed. On the off chance that you are uncertain, you are generally free to reach us.

• What does "Delivery Only" incorporate?

  All standard delivery administrations are careful to the ground floor. In the event that you require additional administrations, for example, over the ground floor by means of stairs or lift, get together, or potentially refuse evacuation, if it's not too much trouble connect with our group.

• What amount does the delivery cost?

  Our transportation mini-computer will consequently decide the most ideal delivery cost dependent on product size, weight, and your area. The transportation delivery cost is determined upon checkout after you enter your delivery address subtleties, and will show up preceding the creation of a payment.

• What do I have to check for when the product is delivered?

  You should check to guarantee that the fabric over the product is very much sewed and there is no tear/gap in the sewing over the whole front, back, and sides of the product

  You ought to guarantee that there are no stains on the fabric over the whole front, back, and sides of the product You ought to guarantee that the product is consistent on your floor. Various floors may have a slight slope that may not be perceptible to the unaided eye; in the event that the product wobbles unevenly on your floor, we will do the needful to ensure it stands firm.

• How would I realize that the correct material has been utilized on the product?

  We just utilize the most strong, great materials in building your product be it the casing, froth, fabric, or pad.

• Will the product color be actually equivalent to it shows up on the patterns?

  While we do a Quality Check at our end for color coordinating, a 5-10% variety in color may show up in a clump contingent on states of production. As an industry-standard, we take into account a limit of a 10% variety. In the event that this limit is crossed, we reject the fabric clump. Inside these restrictions, we make an honest effort to ensure that the ideal color contacts you!

• Do you have a showroom?

  Our showroom space is at present being developed, anyway, we do have a brief region that is accessible to see a restricted determination of our products. We are striving to get our showroom ready for action once we are back in the office. Stay tuned! For more data with respect to our showroom, it would be ideal if you reach us straightforwardly.

• Are on the whole the things recorded online, showed in your showrooms?

  Just chose products will be shown in our showroom. On the off chance that there is a particular thing you wish to see that isn't in plain view, we can facilitate with our distribution center group to have the piece taken out. This must be organized earlier by means of arrangement as it were.

  Then again, if a retailer has this product in plain view, we might have the option to orchestrate a visit to their showroom for you.

Embellishments displayed in the image are simply to give a thought regarding the arrangement. These are not an aspect of the item, except if determined.

On account of strong wood-based furnishings, the wood grain may somewhat change from item to item.

Many-sided plans or hand-paint may have slight variations between the 3D picture and the real item.

As per the distinctive screen settings and goals, there may be brief contrast in fabric tone and wood finish between the website images and genuine item.

ALL PICTURES SHOWN ARE FOR ILLUSTRATION PURPOSE ONLY.ACTUAL PRODUCT MAY VARY DUE TO PRODUCT ENHANCEMENT.