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Terms of Use


Urban Wood("we", "us", "our") gives furniture services to you ("client", "customer", "account holder") under the accompanying terms and conditions ("Terms and Conditions", "Terms"). By tolerating these Terms and utilizing the Urban Wood ("Website"), you have perused and get them and consent to be limited by these Terms.

In the event that you are buying goods through the Website or getting assistance from Urban Wood, you concur that these Terms and Conditions apply to each order you place.

In the event that you are going into these Terms for another element, you do so speaking to that you have the power to tie that element to these Terms. In the event that you don't have the authority or don't consent to these Terms, we inform you to end your utilization concerning the Website and our services.

Access and Use of the Website

The Urban Wood ("Website") may contain joins and from different websites worked, controlled, or created by third parties. Except if shown something else, Urban Wood doesn't control, support, embrace, or endorse any such websites or their substance and doesn't assume full liability for the websites or substance.

All clients and clients ("you") are dependable and lawfully subject to their action, conduct, utilization of, and direct on the Urban Wood website and record (counting orders set under your record).

You should guarantee that your admittance to and the utilization of the Website are as per any appropriate law and these Terms and Conditions

You should not or endeavor to:

We don't assume liability for any dangers or harms brought about by infections, vindictive PC codes, and additionally impedances may emerge in connection with your utilization of the Website. We are not liable for any unapproved action for you on the off chance that you neglect to keep your record login data secure and private. We may report false, damaging, or criminal behavior to significant specialists.

On the off chance that you associate or become mindful of any unapproved or dubious movement corresponding to your record or that your secret key is not, at this point secure, you should advise Urban Wood promptly and make quick moves to re-secure your record (counting changing your secret phrase).

Evaluating and Product Information

All prices recorded on the Website are in Indian Rupees (INR) except if showed something else.

All prices recorded on the Website are select of Indian Goods and Services Tax (GST) where appropriate. Urban Wood will give a consistent assessment receipt where fitting

Prices for product/s in your order are fixed when your order has been affirmed. Ensuing price changes won't be applied to affirmed or potentially preparing orders

By ordering through the Website, you consent to pay the delivery charges that are determined and indicated in your order affirmation.

Highlights, data, and details of products portrayed or portrayed on the Website are liable to change without notice.

Products can be required to be postponed up to four a month from the date of notice that your hold order and store installment are affirmed. On the off chance that you have to expand your hold longer than four a month, your store installment will be non-refundable and your products on hold will never again be substantial for change-of-mind and other return/discount approaches.


Any order/s presented by you is a proposal by you to buy goods at the cost, including delivery charges) as indicated at the hour of your order accommodation.

An order/s is considered to be gotten by Urban Wood at the time we send an order affirmation with an order number to your designated email address

At the point when we acknowledge your order, it comprises an arrangement between the two parties ("you" and "Urban Wood"). Your order speaks to a proposal to buys product/s, which we acknowledge to gracefully that product / s according to your order under these Terms and Conditions.

Guarantee your subtleties and connection to the Website and its services are right as we are not answerable for declined orders or orders that are not acknowledged because of disturbances with internet connections.

We will fundamentally speak with clients through their names emails and contact numbers. By finishing the order, you consent to give total and precise individual subtleties to empower the handling and delivery of your order

In case of an outsource order, Urban Wood isn't obligated to contact the customer's client to compose a delivery date. On the off chance that the customer's client is interstate, the delivery will be through third party removalist or courier services. Courier services will just offer tracking counsel, while removalist services will affirm the delivery date with the customer's client.

We encourage you to check your order cautiously before submitting as order cancellations or changes to your order can't be settled on – except if by concurrence with Urban Wood or in any case under these Terms and Conditions or extraordinary conditions.

We claim all authority to reject an order if, at our circumspection, is esteemed unsatisfactory whenever

In the event that we reject an order, we will advise you of the explanation behind rejection through an email within 3-5 business days. In the event that we reject an order and your installment for the great/s has just been prepared, we will discount any cash offered to us in appreciation of that order and reach you through your selected email.

Urban Wood won't be subject to you for your misfortune or that of any third party for the rejection or cancellation of an order.

Sometimes, certain goods might be unavailable or be liable to long lead times. The assessed leaf-times are just an estimate and are liable to change. In the event that Urban Wood can't satisfy your order, we will either:

Delivery and Ownership of Goods

We utilize third-party delivery operators who speak to Urban Wood to deliver your great/s.

To convey your great/s, you concur that your subtleties, including your designated delivery address, will be provided to the delivery specialists to satisfy their services.

All conveyances will occur during business days (Mondays-Fridays). It is the client's obligation to be accessible during the designated delivery date to acknowledge the delivery. In the event that you are not home on business days or incapable to acknowledge delivery, we recommend:

Outsource services are accessible wherein a customer's order will be straightforwardly conveyed to the customer's client at the client's cost. No invoice will be incorporated.

Where a client gives composed power to leave goods unattended as well as to be conveyed without a signature, any included protection spread will be voided upon the goods being conveyed as educated.

The dispatch administration is esteemed to have been given once an order has been dispatched to the client.

Except if in any case concurred recorded as a hard copy, all danger of misfortune and move of the title of goods bought will go to the client upon the date and season of delivery to or assortment by the client, their operators, or approved delegate.

We are not liable for the delivery and the delivery seasons of the order once dispatched to the delivery specialist

We are not obligated for any misfortune, harm, cost, cost, or injury you or another third party endures because of an adjustment in delivery times or a deferral in delivery.

In case of a product/s showing up or conveyed with indications of travel harm, clients must educate Urban Wood's help group within 48 hours from receipt of goods

A replacement or remuneration is accessible for minor deficiencies of the product. A discount is accessible for significant shortcomings of the product or if the client so decides to not replace the product/s or get pay.

Where a client wishes to drop an order after it has been dispatched, the delivery expense and return or redirection costs are not discounted and additionally payable by the client.

The delivery of goods by the delivery operators incorporates delivery to the ground floor or potentially to the front door by a solitary delivery driver. If it's not too much trouble note that the client will be needed to arrange help from someone else and to take goods from the ground floor or potentially front door inside the habitation. If it's not too much trouble recall that it is your duty to guarantee that the bundled product/s will fit through doorways, flights of stairs, and additionally lifts before putting in your request

The delivery administration does exclude:

On the off chance that Urban Wood can't source or convey the goods ordered by you, Urban Wood has the option to drop your order and furnish you with a full discount. Gauge Furniture assumes no liability for any misfortune or harm at all corresponding to orders that have been dropped by us.

Privacy Policy

We will tell you:

An assortment of personal information

Urban Wood doesn't gather personal information except if the information is required with the goal for us to do explicit capacities and exercises. We just gather such information by legal and reasonable methods and in an inconspicuous manner. You might be needed to give us personal information about yourself or others each time you reach us by telephone, fax, letter, or email. We need this information so as to give you our services or potential products. The information will be utilized and overseen as follows:

Divulgence of personal information and promoting

We will utilize and uncover your personal information for the main roles of our business or for a reason identified with our basic role, for example, advertising, just where you agree to such revelation or such exposure is allowed by the Act. Furthermore, we will utilize such information to showcase products and services offered by Urban Wood to you except if you have demonstrated that you don't wish to get such advertising offers or materials. Such a solicitation can be made to our Privacy Officer.

We will in such conditions just utilize the personal information accommodated the sole motivation behind offering the support you have mentioned.

Urban Wood may use the services of temporary workers now and again for the reasons for advertising and undertaking services as advanced by Urban Wood. Your personal information will be given to these businesses to the motivations behind guaranteeing that our services are advertised to you or to empower the support of being given to you.

We won't in any case give your personal information to a third party without your endorsement.

Security and access to personal information

The personal information you have given to us will be kept private and secure and won't be available for an unapproved use, change, or revelation. Just Urban Wood staff who have been prepared on our privacy strategy will approach such information. You can get to the personal information we hold about you whenever by reaching our Privacy Officer by telephone, fax, or email.

Quality You Can Depend On

Creating an interior that reflects your style and energy

- Free Shipping

UrbanWood is an online shopping destination that features the furniture of your dreams and reflects your personality with free home delivery.

- Warranty Coverage

Urbanwood offers a complete 12-month warranty covering any manufacturing defects you encounter.

- Easy Returns

Our return policy has always been simple and easy. For any questions or difficulties with this, get in touch with our staff.

- Dedicated Customer Care

The dedicated customer service team is here to assist you in every manner possible. Call us with any questions or issues with your home and workplace furnishings.

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